Frequently Asked Questions

Credit Card/Debit Card: Visa, Mastercard or American Express
Bank Transfers: Wire transfer, ACH(Only US Customers)
Check payment: eCheck(electronic check) only for US Customers (coming soon)
International Bank Transfers: SEPA(European Zone Customers only), SWIFT payments
Another Payment Solutions: Western Union, Moneygram

For resale tax exemption, Resale Certificates must be sent to info@roysanglobal.com when order is placed. Charity, religious, educational or government agencies must send proof of exemption to info@roysanglobal.com

Shipping charges will be included for our US Customers. For international customers, it will be added on invoice when order is placed. These charges are based on packaging, shipping weight (product weight & dimension weight), destination address and method of shipment. Due to inherent variances in order size and carrier fees we are not able to publish shipping rates. For freight estimates, contact us at info@roysanglobal.com

Items that are in stock typically ship within 72 hours. Transit time will vary by destination and transportation method.

Tracking numbers can be given upon request. Reach us at info@roysanglobal.com

All international orders require an electronic fund transfer SWIFT, SEPA(European Zone) or credit/debit cards as mentioned our payment methods before product will ship. Freight charges are calculated at time of shipment. Please read our shipping & handling and international articles for more information on freight charges. Buyer is responsible for all taxes, duties, tariffs and customs laws in destination country.

We can drop ship & send transit shipments to third party countries upon request. Please indicate your request in the comment section of your online order or mention your request to us when ordering by email.

ROYSAN GLOBAL TRADE LLC is committed to protecting your privacy. We do not sell, trade or rent any customer information.

Our website is secured through SSL encryption. We offer 128-bit SSL encryption, which encrypts your personal and credit card information as it is transferred over the Internet.